Privacy Policy

Privacy Policy

Last updated: 10 September 2026

SpinnerBet Partners respects your privacy and is committed to handling personal information fairly, securely and transparently.

This Privacy Policy explains how personal information is collected and used in connection with the SpinnerBet Partners website and affiliate programme.

1. Who We Are

SpinnerBet Partners is operated by Zaunoever Ltd, a company registered in Mauritius under company number C237662, with its registered office at:

1/F River Court
6 St Denis Street
Port Louis
Mauritius

Zaunoever Ltd is the data controller responsible for personal information processed in connection with the SpinnerBet Partners affiliate programme.

For privacy-related questions or requests, contact:

info@spinnerbetpartners.com

2. Information We Collect

The SpinnerBet Partners website is primarily an informational website. We do not operate affiliate accounts or store affiliate registration information directly through the website.

Affiliate registration, account management and reporting are provided through our affiliate platform, NetRefer.

When you apply to or participate in SpinnerBet Partners, we may process information including:
• your name and contact details;
• company or business information;
• address and country of residence or operation;
• identification and verification information where required;
• payment and banking information;
• tax information where required;
• Affiliate Account and login-related information;
• websites, marketing channels and traffic sources;
• affiliate performance, referrals, commission and payment information;
• communications between you and SpinnerBet Partners;
• marketing preferences; and
• information required for legal, regulatory, fraud-prevention or compliance purposes.

We may also receive information that you provide directly to us by email or through other communications with the SpinnerBet Partners team.

3. Information Collected Through Our Website

We do not currently use the SpinnerBet Partners website for affiliate registration, account management or payment processing.

We also do not intentionally use third-party advertising pixels or analytics tools to track visitors for advertising or profiling purposes.

Like most websites, limited technical information may nevertheless be processed automatically by our website hosting and infrastructure providers where necessary to operate, secure and deliver the website. This may include information such as IP addresses, browser information, device information and technical request logs.

We use this information only where necessary for the operation, security and reliability of the website.

4. How We Use Personal Information

We may process personal information to:
• assess and manage applications to SpinnerBet Partners;
• create and administer Affiliate Accounts;
• manage our relationship with affiliates;
• track referred Players and calculate affiliate performance;
• calculate and process commissions and payments;
• communicate about campaigns, products, commercial terms and programme updates;
• provide affiliate support and account management;
• send newsletters and other relevant marketing communications;
• prevent and investigate fraud, abuse or prohibited activity;
• comply with legal, regulatory, tax, licensing and compliance obligations;
• protect SpinnerBet Partners, SpinnerBet, our affiliates and our systems; and
• establish, exercise or defend legal claims.

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by law.

5. Legal Bases for Processing

Depending on the circumstances, we process personal information because:

It is necessary to perform our agreement with you.
For example, we need information to administer your Affiliate Account, track performance and pay commission.

It is necessary to comply with a legal or regulatory obligation.
This may include verification, accounting, taxation, anti-fraud, regulatory or licensing requirements.

We have a legitimate business interest.
For example, managing our affiliate programme, communicating with affiliates, protecting our systems, preventing fraud and improving our operations.

You have provided consent.
Where consent is required by law, including for certain forms of marketing communication, you may withdraw that consent at any time.

We will only rely on legitimate interests where those interests are not overridden by your rights and interests.

These types of lawful bases and the requirement to disclose them are reflected in the GDPR framework.

6. Affiliate Platform and Service Providers

SpinnerBet Partners uses NetRefer to provide affiliate registration, account management, tracking, reporting and related affiliate-programme functionality.

Personal information submitted through the affiliate platform is therefore processed using NetRefer’s systems rather than being stored directly on the SpinnerBet Partners website.

We may also use other service providers where reasonably necessary to operate the affiliate programme, including providers of:
• hosting and technical infrastructure;
• email and communications;
• payment and banking services;
• professional, legal and accounting services;
• fraud prevention and security services; and
• regulatory or compliance services.

We only share personal information where necessary for the relevant purpose or where required by law.

We do not sell affiliate personal information.

7. Marketing Communications

We may send affiliates newsletters, programme updates, product information, commercial opportunities and other relevant communications.

These communications may be managed through the NetRefer platform.

Where required by law, marketing communications will only be sent with an appropriate legal basis or consent.

You can unsubscribe from marketing communications using the unsubscribe option provided in the communication or by contacting:

info@spinnerbetpartners.com

Unsubscribing from marketing communications will not prevent us from sending necessary operational communications relating to your Affiliate Account, payments, compliance matters, Commercial Terms or our contractual relationship.

8. Cookies and Similar Technologies

SpinnerBet Partners does not currently use advertising cookies, advertising pixels or third-party analytics tools for behavioural advertising or profiling.

Our website or hosting provider may use strictly necessary technical cookies or similar technologies where required to operate, secure or deliver the website.

If we introduce analytics, advertising or other non-essential tracking technologies in the future, we will update this Privacy Policy and implement any consent mechanism required by Applicable Law.

9. International Transfers

SpinnerBet Partners operates internationally, and our affiliates and service providers may be located in different countries.

As a result, personal information may be processed or transferred outside the country in which you are located.

Where applicable data protection law requires specific safeguards for an international transfer, we will use appropriate measures designed to protect the information and the rights of the individuals concerned.

These may include contractual safeguards or other transfer mechanisms recognised under applicable data protection law.

Both GDPR and Mauritius’ data-protection framework regulate international handling of personal data, so I would keep this clause deliberately principle-based until counsel confirms the exact processor locations and transfer mechanisms being used.

10. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate retention period will depend on the type of information and may take into account:
• the duration of our relationship with you;
• payment and accounting requirements;
• tax requirements;
• legal and regulatory obligations;
• licensing requirements;
• fraud-prevention requirements;
• dispute or complaint handling; and
• applicable limitation periods.

When personal information is no longer reasonably required, it will be deleted, anonymised or otherwise handled in accordance with applicable law.

The principle that identifiable personal information should not be retained longer than necessary is expressly reflected in Mauritius’ Data Protection Act.

11. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

We also expect service providers processing personal information on our behalf to maintain appropriate security measures.

No online service or storage system can guarantee absolute security, but we take reasonable steps appropriate to the nature of the information being processed.

12. Your Privacy Rights

Depending on the law applicable to you, you may have rights relating to your personal information, including the right to:
• request access to personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your information in certain circumstances;
• request restriction of certain processing;
• object to certain processing;
• object to direct marketing;
• withdraw consent where processing is based on consent;
• request portability of certain information where applicable; and
• lodge a complaint with an appropriate data protection authority.

These rights are not absolute and may be subject to legal exceptions.

Mauritius’ Data Protection Office expressly recognises rights including access, rectification, erasure, restriction and objection, while GDPR provides corresponding rights including portability where its conditions are met.

To exercise a privacy right or ask a question about your information, contact:

info@spinnerbetpartners.com

We may need to verify your identity before fulfilling certain requests.

13. Complaints

If you have concerns about how we process your personal information, please contact us first at:

info@spinnerbetpartners.com

We will investigate legitimate privacy concerns and respond as appropriate.

You may also have the right to lodge a complaint with the data protection or supervisory authority applicable to you.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, service providers or legal and regulatory requirements.

The current version will be published on this page together with its last updated date.

Where appropriate, we may provide additional notice of material changes.

15. Contact Us

For questions about this Privacy Policy or the way we process personal information, contact:

SpinnerBet Partners
Zaunoever Ltd
1/F River Court
6 St Denis Street
Port Louis
Mauritius

Company registration number: C237662

Email: info@spinnerbetpartners.com